Blog

What is usability and why should I care?

Usability measures how easy user interfaces are to use. It also refers to methods for improving ease-of-use during the design process. Usability is about focusing on the users’ best interests.

When users’ needs, interests, and preferences are considered first, they are more likely to access your website than the competition’s, and subsequently buy your product or service. Read the full post for more.

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Write a wiki instead of static documents

Do your projects involve creating “deliverables” that you then hand over to your client? Do you publish these as static documents and regularly send them by email? Have you considered whether this is the best way to capture and deliver the information you want to communicate?

In your next project, try using a wiki instead of writing linear, static documents. Make sure the whole project team has full access and make the wiki the key point of reference when working on the project. Read the full post for more.

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Using Treejack to test your website structure

You have designed an information architecture for a new website that you’re going to build. How do you make sure it’s easy for your users to find the information they are looking for? By testing with real users.

Read the full post on how to run effective IA testing using Treejack, a great new tool from Optimal Workshop.

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Design detail: Form field input prompts

Key function on any business website is the ability to contact the company. Several pages on the Volkside website lead you to the contact information page, and the contact form therein.

Read the full post on how we applied the Input Prompt design pattern to help users enter their contact details easier.

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Evaluated: Going Solar

We conducted a limited expert evaluation of the public website of Going Solar, a leading renewable energy and sustainable living specialist in Victoria, Australia. The site is a solid starting point for but could be made much more user friendly with moderate effort.

Read the full post for our review with recommendations and suggestions on how Going Solar could improve their website.

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